RECEIVE / INSPECT / RESTOCK

E-commerce Returns Management in France

RVM receives, identifies and processes returned products using criteria agreed before the service begins.

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Illustrative visual check of a returned product.RVM / RETURNS
RECEIVEINSPECTPREPAREHANDOVER
Returns & quality check · Illustrative process scenes: these images do not depict RVM’s actual premises.

Returns receiving, visual inspection, agreed repacking or relabeling, and restocking of items that meet your criteria.

Available process

  1. Receive

    Identify the return and match it with the available information.

  2. Visual inspection

    Record the apparent condition against your criteria.

  3. Repack / relabel

    Where the operation is agreed, required and appropriate.

  4. Restock

    Only if the product meets the agreed criteria.

Processing criteria

Before the workflow starts, you define what should be observed and the possible decision for each apparent condition: restock, set aside or another agreed instruction.

Limits of inspection

Inspection covers the apparent condition of the product and its packaging. This service does not include technical diagnosis or repair.

RVM / NEXT STEP

Let’s define your logistics workflow.

Tell us about the products, volumes and handling required. RVM will confirm the workable scope and next steps.

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